Return & Refund Policy
Effective Date: April 2026
At SA Clothes, customer satisfaction is important to us. Every product is carefully inspected before dispatch to ensure it reaches you in excellent condition. Please read our return and refund policy before placing an order.
1. Eligibility for Returns
We accept return requests only in the following situations:
You received the wrong product.
You received a product that was damaged during delivery.
Returns requested for reasons such as change of mind, personal preference, dislike of the design, or differences caused by screen display settings are not eligible.
2. Return Request Timeline
You must contact us within 7 days of receiving your order to request a return.
Requests made after this period may not be accepted.
3. Return Shipping
Customers are responsible for arranging and paying the return shipping charges.
Please ensure the product is securely packed before sending it back to us.
4. Product Condition
Returned items should be unused and in the same condition in which they were received.
Products that show signs of wear, washing, alteration, or damage caused after delivery may not qualify for a refund.
5. Inspection Process
Every product shipped by SA Clothes is inspected before dispatch.
Once a returned product is received, our team will inspect it to verify the reported issue before approving a refund.
6. Refund Process
If the return is approved, the refund will be processed to the original payment method used during purchase.
Refund processing times may vary depending on your payment provider or bank.
7. Fraud Prevention
SA Clothes takes product quality seriously and performs quality checks before every shipment.
Any attempt to misuse the return policy, including false damage claims, returning a different product, intentionally damaging an item, or any other fraudulent activity, may result in rejection of the refund request and appropriate action where applicable.
8. Contact Us
For return-related assistance, please contact us:
SA Clothes
Email: shreearjunclothstore@gmail.com
Our team will be happy to assist you with genuine return and refund requests.
